Acceptable Use Policy

Guidelines for responsible use of our services

Last updated: December 15, 2024Effective: January 1, 2025

1. Purpose and Scope

This Acceptable Use Policy ("AUP") governs your use of American Quality Peptides's website, services, and platform. This policy is designed to protect our users, our business, and the internet community as a whole from irresponsible or potentially harmful uses of our services.

By accessing or using our services, you agree to comply with this AUP. Violations of this policy may result in suspension or termination of your account and access to our services.

2. General Use Guidelines

Permitted Uses

You may use our services for:

  • Legitimate personal or business purposes
  • Purchasing products for lawful use
  • Accessing and reading product information and content
  • Communicating with our customer service team
  • Creating and managing your user account
  • Providing feedback and reviews (in compliance with our guidelines)

Age Requirements

Our services are intended for users who are 18 years of age or older. If you are under 18, you may not use our services. By using our services, you represent and warrant that you are at least 18 years old.

3. Prohibited Activities

The following activities are strictly prohibited when using our services:

Illegal Activities

  • Using our services for any unlawful purpose or activity
  • Violating any applicable local, state, national, or international laws
  • Purchasing products for resale without proper authorization
  • Using prescription products without valid prescriptions
  • Facilitating or encouraging illegal drug use or distribution

Fraudulent Activities

  • Providing false, inaccurate, or misleading information
  • Using stolen or unauthorized payment methods
  • Creating multiple accounts to circumvent restrictions
  • Engaging in identity theft or impersonation
  • Manipulating or attempting to manipulate our systems

Harmful or Abusive Behavior

  • Harassing, threatening, or intimidating other users or our staff
  • Posting or transmitting hateful, discriminatory, or offensive content
  • Engaging in spam, phishing, or other deceptive practices
  • Attempting to gain unauthorized access to our systems
  • Interfering with other users' ability to use our services

Technical Abuse

  • Attempting to reverse engineer, decompile, or hack our website
  • Using automated tools or bots to access our services
  • Overloading our servers or networks with excessive requests
  • Attempting to introduce viruses, malware, or harmful code
  • Circumventing security measures or access controls

4. Content and Communication Guidelines

User-Generated Content

When providing reviews, feedback, or other content, you must ensure that:

  • Content is truthful, accurate, and based on your actual experience
  • Content does not violate any laws or third-party rights
  • Content is respectful and does not contain offensive language
  • Content does not contain personal information about others
  • Content is relevant to the product or service being reviewed

Communication Standards

All communications with our team and other users must:

  • Be professional, respectful, and courteous
  • Be relevant to the purpose of the communication
  • Not contain spam, advertising, or promotional content
  • Not include threats, harassment, or abusive language
  • Respect confidentiality and privacy of others

5. Product-Specific Guidelines

Prescription Products

  • Valid prescription required for all prescription products
  • Products must be used only by the prescribed individual
  • Products cannot be shared, sold, or redistributed
  • Medical supervision required as prescribed
  • Compliance with all applicable medical regulations

Research and Supplement Products

  • Products for research purposes only (where applicable)
  • Not for human consumption unless specifically indicated
  • Proper storage and handling required
  • Compliance with research institution guidelines
  • Age verification required (18+ only)

Dosage and Safety

  • Follow all dosage instructions and recommendations
  • Consult healthcare providers before use
  • Report adverse reactions immediately
  • Do not exceed recommended dosages
  • Store products according to instructions

6. Privacy and Data Protection

Personal Information

  • Provide accurate and truthful personal information
  • Keep your account information up to date
  • Protect your login credentials and account security
  • Do not share accounts with other individuals
  • Notify us immediately of any security breaches

Respect for Others' Privacy

  • Do not collect or misuse other users' personal information
  • Respect confidentiality of communications
  • Do not attempt to access others' accounts or data
  • Report privacy violations to our team

7. Intellectual Property Respect

Our Intellectual Property

  • Respect all copyrights, trademarks, and proprietary rights
  • Do not copy, reproduce, or distribute our content without permission
  • Do not use our branding or logos without authorization
  • Do not reverse engineer or attempt to copy our technology

Third-Party Rights

  • Respect intellectual property rights of third parties
  • Do not infringe on copyrights, patents, or trademarks
  • Obtain proper permissions for any third-party content
  • Report intellectual property violations

8. Monitoring and Enforcement

Monitoring Activities

We reserve the right to monitor use of our services to ensure compliance with this AUP. This may include:

  • Reviewing user-generated content
  • Monitoring for suspicious or harmful activities
  • Investigating reported violations
  • Analyzing usage patterns for security purposes

Enforcement Actions

Violations of this AUP may result in one or more of the following actions:

  • Warning or notice of violation
  • Temporary suspension of account or services
  • Permanent termination of account
  • Removal of content or communications
  • Legal action where appropriate
  • Cooperation with law enforcement

9. Reporting Violations

How to Report

If you become aware of any violations of this AUP, please report them immediately:

  • Email: [email protected]
  • Use our online report form
  • Contact customer service
  • Include detailed information about the violation

Investigation Process

When we receive reports of violations:

  • We will investigate all reports promptly
  • We may request additional information
  • We will take appropriate action based on our findings
  • We may notify relevant parties of the outcome
  • We maintain confidentiality throughout the process

10. Consequences of Violations

Immediate Termination Offenses

The following violations may result in immediate account termination:

  • Illegal activities or encouraging illegal behavior
  • Fraud, identity theft, or financial crimes
  • Threats, harassment, or abusive behavior
  • Hacking, unauthorized access, or security breaches
  • Selling or distributing our products without authorization

Progressive Enforcement

For less severe violations, we may implement progressive enforcement:

  • First Offense: Warning and education about policy
  • Second Offense: Temporary account suspension (7-30 days)
  • Third Offense: Extended suspension or permanent termination
  • Serious Violations: Immediate termination regardless of history

11. Updates and Changes

We reserve the right to modify this Acceptable Use Policy at any time. Changes will be effective immediately upon posting on our website. We encourage you to review this policy regularly to stay informed of any updates.

Continued use of our services after changes to this policy constitutes acceptance of the revised terms.

12. Contact Information

If you have questions about this Acceptable Use Policy, please contact us:

Policy Questions

American Quality Peptides, LLC
Compliance Team
Email: [email protected]
Phone: 1-800-555-0123
Address: 123 Wellness Way, Suite 100
San Diego, CA 92101

Report Violations

For reporting AUP violations:
Email: [email protected]
Subject: "AUP Violation Report"

Emergency Issues:
Call: 1-800-555-0123
Available 24/7 for urgent matters